SOLUTIONS · CRISIS AWARENESS & MANAGEMENT

Crisis Awareness & Management

When things go wrong at scale, one live picture and one coordinated response.

AT A GLANCE

Who it's for and what it does

Who it's for

  • Organisations facing emergenciesFire, flood, unrest and outages
  • Responders
  • Estates and communities

What it does

  • Real-time incident alerts and emergency notices
  • SOS triage from the operator dashboard
  • Evidence collation and incident timelines
  • Auto-generated briefings
  • Patrol planning

Wahala Network for Communities & Estates

The estate and community command centre: a dashboard for estate management and the member app for residents.

  • Crisis covers acute events happening nowRespond and recover

HOW IT WORKS · REPORT · VERIFY · SEE · ALERT · RESPOND

From first report to resolution

Follow a flood in an estate from the first report to a closed incident.

  1. Report

    File a report from your phone, with photos, place and severity.

    Example

    A resident reports rising water at the north gate.

  2. Verify

    Related reports are cross-checked

    Example

    Neighbours on the same street confirm it.

  3. See

    Verified incidents appear live on the map and dashboards.

    Example

    It appears on the estate dashboard and live map.

  4. Alert

    The right people are notified.

    Example

    Residents in the zone get an emergency notice.

  5. Respond

    Assign, act, record evidence and close it with a full timeline.

    Example

    The response team is sent and it closes once the road clears.

COORDINATED RESPONSE

One live picture. One coordinated response.

Once a risk is known, the people responsible act on it, document it and close it from one live picture.

Alerts & notices

Incident alerts, emergency notices and announcements to the right people.

SOS & triage

One-tap SOS with location. Operators triage SOS from their dashboard.

Evidence & timeline

Photos and updates become one incident timeline for review and insurance.

Briefings

Auto-generated summaries, so leaders don't read every report.

Patrol & guard tasking

Plan patrols and task guards against what is actually happening.

Role-based dashboards

A dashboard for each scope: a site, an estate or the whole organisation.

VISIBILITY INTO EVERY WAHALA

Get visibility into every Wahala.